Shipping policy

Shipping Policy

Corelit ships latex resistance bands, exercise bands, and related training accessories to customers within the United States. This policy explains order processing, shipping time, tracking, address responsibilities, and what to do if a shipment needs review.

Shipping Cost and Checkout

Standard shipping is free standard shipping and is shown as 0 USD at checkout for eligible U.S. orders placed through corelit.shop. Any applicable tax or order total is shown during checkout before payment is submitted.

Order Cut Off and Fulfillment Schedule

Order cut off: 2:00 PM Pacific Standard Time (Los Angeles), GMT-08:00. Orders submitted after this cut off are processed on the next processing day. Order handling and fulfillment are Monday-Saturday. Packages are shipped Monday-Saturday, excluding carrier holidays, severe weather interruptions, and service disruptions outside normal carrier control.

Handling and Transit Time

Handling normally takes 1-3 business days after payment is confirmed. Standard transit is generally 7-13 business days after shipment, so the total estimated delivery window is 8-16 business days. Delivery timing can vary because of carrier volume, local delivery conditions, weather, address accuracy, or building access.

Tracking and Address Accuracy

Tracking information is provided when the carrier accepts the package. Customers should check the shipping address before placing an order, including apartment, suite, unit, company name, ZIP code, and recipient name. Resistance band sets may ship in compact mailers or small boxes, so the address must be able to receive standard parcel delivery.

Split Shipments and Package Condition

Some orders may ship in more than one package if products are fulfilled separately. Bands may arrive folded, rolled, or packed inside a storage pouch depending on the item. If a package arrives torn, wet, crushed, or visibly damaged, keep the packaging and take clear photos before discarding it.

Delayed, Lost, or Damaged Packages

If tracking stops updating, a shipment appears lost, or an item arrives damaged, contact info@corelit.shop with the order number, tracking number, delivery address, and photos if relevant. Our support team will review the shipment record and help with the next available step based on carrier information and order status.

Support Hours

Corelit support is available Monday - Friday, 9:00 AM - 6:00 PM ET. Messages received outside support hours are reviewed on the next support day.